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Brokering IT Services Internally: Building the Order Process
Published: February 27, 2013
Author: Dick Benton for Data Center KnowledgeThe fifth of seven articles, this article provides a great overview of the order process IT must build in order to provide services that satisfy consumer demands.
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Is the Software-Defined Data Center Ready for the Mainstream?
Published: February 25, 2013
Author: Alan Earls of Search Data CenterThis article discusses the trends putting pressure on IT to modernize data center topography. Read now for expert GlassHouse insight.
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Flash Storage Offers Fast Path to VDI, Better App Performance
Published: February 19, 2013
Author: John Moore of CIORead this article, which discusses enterprise adoption of flash storage to improve application performance and VDI, prominently features GlassHouse's expert insight into how flash storage meets particular customer needs.
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Slidecast: An Overview of GlassHouse Cloud Services
Published: February 13, 2013
Author: Ken Copas for Inside-CloudWatch as Ken Copas presents an overview of GlassHouse's cloud services.
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Why the Enterprise Won't Give Up on the Private Cloud
Published: February 8, 2013
Author: Arthur Cole of IT Business EdgeExplore the challenges of building a private cloud with an emphasis on how certain factors like in-house knowledge of cloud infrastructure and cost advantages are driving its increasingly broad support in the enterprise. Read more now.
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In-House, Cloud Or Colo Datacenter: One Size Doesn’t Fit All
Published: January 28, 2013
Author: Steve Wexler of IT-TNARead this article to review the various data center implementation strategies available (cloud, colo, or in-house), and glean expert insight on the issues surrounding each option.
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Fourth Key to Brokering IT Services Internally: Advertise the Ts and Cs
Published: January 22, 2013
Author: Dick Benton for Data Center KnowledgeIn the fourth of seven articles, learn more about how IT must develop simple Ts and Cs for an SLA to be delivered with each service delivery in order to measure/ensure consumer satisfaction against empirical criteria.
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The Real Deal: Why Private Cloud Initiatives Fail
Published: January 16, 2013
Author: Ken Copas for WIREDThis article explores the top reasons that private cloud initiatives fail, and how IT can collaborate with their users to build a successful, holistic solution.
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Big data expected to unlock doors for healthcare
Published: December 20, 2012
Author: Digital ReasoningRead this article to explore how industries such as healthcare store and analyze large amounts of data, and how the evolution of big data is complicating matters for IT departments.
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Third Key to Brokering IT Services Internally: Create Your Own Menu of Services
Published: December 20, 2012
Author: Dick Benton for Data Center KnowlegeIn the 3rd of 7 articles, this article discusses factors in building your own menu or service catalog - an IT team must set up a catalog of offerings (understand what end users really want) and tailor their service offerings accordingly.
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